Trusted Advisory Services
Technology Consulting
For the Carolina's and beyond, your Independent Technology Advocate to evaluate and select the right business solutions.
Our Technology Partner Offerings
AI Automation
Business Telecom & CX
Business Telecom & CX
Use Case specific business automation solutions that provide rapid time to value, and deliver best of breed capabilities without an enterprise price tag, including:
- IVR/IVA Omni-channel self service solutions
- Genius.AI generative solutions that understand everything from Contracts to Images
Use Case specific business automation solutions that provide rapid time to value, and deliver best of breed capabilities without an enterprise price tag, including:
- IVR/IVA Omni-channel self service solutions
- Genius.AI generative solutions that understand everything from Contracts to Images
- Yelp lead conversion with auto response and quotes
- Google Review automated generation and review responses
- Voice and Chat Auto-response services
Business Telecom & CX
Business Telecom & CX
Business Telecom & CX
Solutions that fit every budget and every business size, from call recording and transcriptions to interaction routing and IVA, agent assist, and more:
- VoIP solutions including Dialpad, Lumen, Net2phone
- Voice plus collaboration offerings (UCaaS) including Zoom, RingCentral, 8x8, Hiya, Intelepeer
- And Contact Center solutions (CcaaS) including Genesys, Nice, OpenCloud, Cresta, uJet
Infrastructure
Infrastructure
Infrastructure
We work with the companies you know to provide your IT operations backbone:
- Connectivity solutions from Coax to Fiber, from providers like Spectrum, Windstream, Comcast, ...
- Co-location and cloud with Tierpoint, Iron Mountain, Equinix, NTT, ...
Procurement
Infrastructure
Infrastructure
Dynamic feature-functionality comparisons and budgeting for your desired vendors, all from one source, Kaboosh. Flexibility and Independence in presale decisioning, and backed by each vendor to Accelerate your projects:
- Modernize existing IT configurations
- Expand business offerings
- Explore new technology innovations
Your TRUSTED ADVISOR
Partner Relationships
